Don’t let the “people call me back” hotline chill people’s hearts

2022-05-21 0 By

During the epidemic prevention and control period, in order to solve the practical difficulties of residents in life, medical treatment, security and other aspects, Tangshan Lu Nan District opened a “Call me” service hotline 6312358, promising to have someone on duty 24 hours a day to help people at any time.The hotline received a lot of attention.However, on March 29, a man named “little gold with two hands” left a message under the post, saying that his wife had a baby in Nanhu Women’s and Children’s Hospital and was about to be discharged. Due to traffic control, his car was left at home, which led to difficulties in getting out of the hospital.After seeing the hotline number 6312358 published by Lunan District, he hurried to the staff on duty for help;But what I did not expect was that the duty officer said lightly, “You call 110 yourself.”It made him helpless and his eyes were full of tears.The establishment of “people call me” hotline in Lunan District was originally an important and good thing that the government took the initiative to do, as well as a solemn commitment to the residents of the district.But if the officers on duty do not take everyone’s every request seriously and properly solve it, they will also let the people down.Hope relevant departments to rectify quickly, mo let “hotline” become “chill”.